Customer Review

5
Rated 5 out of 5
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Superb service and sympathetic care

Rated 5 out of 5
March 28, 2025

ABS Care have been employed by me since early 2023 until February 2025 to provide care for my stepmother who has been diagnosed with dementia, by visiting her at her home, latterly three times a day, to oversee her medication and to ensure that she ate properly and cared for herself. They also accompanied her on visits to the doctor and hospital when necessary. As her dementia has now worsened, my stepmother has moved to residential care.
The service they provided was excellent and they made every effort to ensure that their care was personal and sympathetic. The individual carers were personable, respectful and kind. The agency did far more than was stated in the contract and went out of their way to ensure my stepmother’s contentment, wellbeing and security, often going voluntarily to help her at times outside the hours they were booked for, often responding to different demands by being very flexible. They also helped with finding people to carry out repairs and used their contacts to ensure that all was carried out professionally.
As I live some distance away from my stepmother, it was most reassuring to have this kind of help and trust.
I am more than happy to recommend ABS Care most highly and am immensely grateful to them for their excellent communication with me and for the peace of mind they provided me with.

Brian

Absolutely Fantastic Care

Rated 5 out of 5
July 8, 2024

We cannot speak highly enough about ABS Care Limited. They have looked after our Mother for the last 4 years and we could not have wished for better. All the management staff have been professional and efficient and the carers looking after our Mother have been kind, caring and compassionate. They repeatedly went above and beyond and were flexible with the care package as our Mother’s needs changed. We trusted them completely and never had a moments worry about the care our Mother was receiving. We really cannot recommend ABS Care Limited highly enough.

Mrs Michelle Huddie

Outstanding care provider

Rated 5 out of 5
March 7, 2024

We have used ABS for 3 years for both my elderly parents – one of whom has dementia. Would totally recommend. Professional, reliable and most importantly they care! They understand people’s needs and show great compassion.

Janet

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Rated 0 out of 5
January 15, 2024

No Title

Rated 0 out of 5
January 15, 2024

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